Health Home Care Coordination
Health Home Care Coordination is not a place, but rather a concept of helping clients live their version of their healthiest lives. In this model of care, a Care Coordinator will work with clients to help build independence by setting goals to live a healthier life. Care Coordinators meet clients where they are comfortable whether this be at their home, in the community or at an office. Serving St. Lawrence and Jefferson County, Care Coordination is a wonderful place to build a career in the Behavioral Health field. If you are interested in joining our team, please reach out to our front office at 315-393-0730 ext. 2121 to get more information about the program. If you are a provider and think Care Coordination services would benefit a patient, please reach out to our front office at 315-393-0730 ext. 2121.
NEED IMMEDIATE HELP?
Suicide and Crisis Hotline: Dial 988
Reachout of St. Lawrence County Hotline: (315) 265-2422
Reachout of St. Lawrence County Website: http://reachouthotline.org/
Contact Information
- Name: Toni Duprey
- Phone: (315) 393-0730 ext. 2121
Contact Information
- Name: Audrey Plourde
- Phone: (315) 393-0730 ext. 2479
Bringing care together
A health home isn’t a place, it’s a service designed to ensure all those involved in an individual’s care are working together and sharing the necessary information in supporting a person’s recovery. Health Home Care Coordinators help align not just medical, mental health, and substance abuse services, but the social service needs of the individual as well.
Our Care Coordinators
• Coordinate your care through effective communication with other providers
• Advocate on your behalf so you receive the care you deserve
• Help you navigate the complex healthcare system
• Help you link to resources for finding affordable housing, food, clothing, childcare, and transportation
• Help you learn more about meaningful activities to improve your health and keep you healthy
• Identify your goals and ensure everyone involved in your care understands your goals and the care plan you created, to best help you reach those goals
Eligibility
Eligible participants include high-risk Medicaid members with:
• A serious persistent mental illness; or
• Two or more other chronic conditions; or
• HIV/AIDS
Additionally, any of the following risk factors must be a part of the person’s situation. These reasons include, but are not limited to:
• Homelessness or risk of homelessness;
• Lack of social/family supports;
• Deficits in activities of daily living;
• Non-adherence to treatments;
• Learning or cognitive issues.
Always Caring
United Helpers welcomes individuals of all backgrounds. With our Always Caring approach, we strive to provide reliable services and support to all individuals and families across the North Country. Our professional staff address your needs with care and compassion that is rooted in our commitment to your wellbeing.