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For people of the North Country, United Helpers delivers the specialized medical, physical, and emotional support needed to be connected to life. We've been caring for our neighbors for more than 120 years, and no other provider comes close to the reach of our network, the breadth of our services, or the depth of our commitment. United Helpers is a 501(c)(3) Non-Profit.

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Fund Created to Increase Career Development Opportunities for Direct Care Staff

Fund Created to Increase Career Development Opportunities for Direct Care Staff

Charlene's Fund Recipients
Assistant Director of Corporate Services Jordan Downing-Duke presents Licensed Master Social Worker Misty R. Thomas with a certificate from Charlene’s Fund. Each recipient of assistance from this fund will be presented with a certificate, which also includes a picture of Charlene Hall, for whom the fund is named. From left, Mrs. Downing-Duke, Ms. Thomas, and Lead Social Worker Daniel Knight.

OGDENSBURG – For more than 40 years Charlene Hall received care from staff at United Helpers, whether it was at Cedars Nursing Home in Ogdensburg or at one of several different Individualized Residential Alternatives (IRAs).

During that time she made an impact on the lives of those who cared for her as well as her housemates. Now thanks to a generous gift from her family, that impact will continue for many years to come through a scholarship fund that bears her name.

Charlene’s cousins Russell and Peg Hall, of Gainesville, Fla. created the fund as a way to say thank you to all those who cared for her over the years prior to her passing in January.

“We were always impressed with the level of care Charlene received,” Mr. Hall said. “We were particularly impressed with the caregivers who chose to make this their life’s work.”

The fund, which was created with the assistance of, and is managed by the Northern New York Community Foundation, is designed to help direct care staff attend webinars, seminars, conferences, and even earn additional certifications that may bolster their careers and enhance the services provided by United Helpers.

Misty Thomas, a Licensed Master Social Worker at the Behavioral Health Clinic in Canton, is the first employee to utilize these funds. She will be attending a six-day class where she will earn certification enabling her to provide EMDR (eye movement desensitization and reprocessing) therapy. United Helpers currently does not have a provider on staff who can perform this service.

According to EMDR Institute, Inc., EMDR therapy is a valuable tool used to treat post-traumatic stress disorder (PTSD).

Information from the Institute’s website, emdr.com, states, “Some studies show that 84%-90% of single-trauma victims no longer have post-traumatic stress disorder after only three 90-minute sessions. Another study, funded by the HMO Kaiser Permanente, found that 100% of the single-trauma victims and 77% of multiple trauma victims no longer were diagnosed with PTSD after only six 50-minute sessions. In another study, 77% of combat veterans were free of PTSD in 12 sessions.”

“I want to help provide more access to trauma-focused therapies in an effort to reduce mental health triggers, increase physical health and wellness, improve client safety and relationships, and increase the effectiveness of established mental health care,” Ms. Thomas said. “This opportunity offers me a chance to help my community and my clients by having additional education and therapeutic techniques to support the needs in our area.”

Charlene was born and raised in Watertown, living a typical childhood until an abscess on her brain at the age of four stunted her growth and development. Mr. and Ms. Hall say despite the physical impairment, their cousin “had a sharp mind and a quick sense of humor.”

The Hall Family
Peg and Russ Hall pose for a photo while holding a portrait of their cousin Charlene Hall. Ms. Hall passed away in January after spending more than 40 years under the care of United Helpers. The Hall family created Charlene’s Fund as a way to say thank you to the United Helpers organization and specifically those working in direct care for the wonderful care Ms. Hall received.

The Halls say she lived with her parents until shortly after her mother’s passing in 1976. It was at that point, Charlene moved into Cedars Nursing Home. When United Helpers opened its first Intermediate Care Facility (ICF) in 1982, her care then transitioned to what is today known as United Helpers Behavioral Health and Life Skills. That portion of the company operates 11 IRAs across St, Lawrence County.

Charlene continued to enjoy visits with her father until his passing in 1996. According to her obituary, she always enjoyed a nice cup of coffee and going out to eat.

Assistance from Charlene’s Fund is available to anyone working at United Helpers in a “direct care role.” “We thought it was important for them to have staff development opportunities without finances being an obstacle,” Ms. Hall said. “There are people out there waiting for an opportunity to make things happen and we hope this fund can help with that.”

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